Hassle-Free Delivery
Most Ulti-MATE orders ship via LTL Freight truck from a warehouse in California. Not all customers have experienced an LTL Freight delivery before so we go out of our way to make it a smooth and easy process for you.
When your order ships we will send you an email containing the shipping carrier’s name and the tracking code with which you can follow its progress (most but not all carriers provide a live tracking facility online).
Depending on how far you are from the CA warehouse the LTL Freight delivery can take between 1 day and 2 weeks (the majority arrive within one week).
Once your order arrives at your local freight terminal we advise you to contact the carrier to schedule a day for the final delivery. Many freight companies will call you automatically but since the pandemic some have struggled to keep this up, so we recommend you take the initiative and call them yourself.
The carrier will arrive at your property at the agreed time and place your order at the curbside on the edge of your property. If you prefer to have the goods delivered inside your garage it is sometimes possible to arrange that with the carrier for an added fee: just contact us as soon as you place your order so we can get you a quote.
We recommend having two adults present and a dolly or other wheeled platform to move the boxes into your garage.
See our shipping policy for more details.